FAQ

1. What forms of payment does Acres Lock & Key accept?

We are unable to accept personal checks. Credit cards, debit cards and cash are acceptable forms of payment. For commercial jobs, we do offer billing and also accept business checks but only for repeat customers. The first time we complete service at a commercial location we require a debit, credit or cash payment in order to form a good faith business connection.

2. Do I need to replace all my locks if my keys are lost or stolen?

It would be very advisable to have your locks re-keyed to a different key. There are two options that you have 1. is to either change all the locks or 2. have all of them re-keyed. Replacing all the locks on the entire structure would be very costly and if you decide to replace the locks yourself, please be aware that there are 3 grades of locks. Grades 1, 2 and 3. Grade 1 being more stronger, safer and securer then grade 3.  the economical solution is to have your locks re-keyed. Which is when we replace the tumbler itself which means that your current lock stays in place, but a new key will open it and all previous keys will be made inoperable.

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